Tier 2 - IT Engineer MN
Tech-Keys•Howell Township, NJ
32d•$70,000•Onsite
About The Position
Tech-Keys is seeking an experienced Tier 2 IT Engineer to join our team. The ideal candidate will provide technical support to our customers and consistently strive for quality service delivery. The successful candidate will be able to troubleshoot and resolve our customers’ IT related issues.
Requirements
- Proven experience working as a Tier 2 IT engineer for at least 3 years
- Excellent customer service and communication skills
- Excellent problem solving and analytical skills
- Ability to explain technical solutions in a clear and understandable manner
- Experience in 365 administration
- Networking experience
- Experience trouble shooting printers
- Experience with Azure
- Experience with datto
Nice To Haves
- Degree in Information Technology is a plus
- MS - 102 certification is a plus
- MD - 102 certification is a plus
Responsibilities
- Provide IT support to internal and external customers
- Troubleshoot and resolve IT related inquiries and problems
- Maintain and update our knowledge base and technical documents
- Ensure service delivery quality at all times
Benefits
- Health, Dental, Vision & other additional benefits
- 401K (With 4% Match) eligible after 90 Days
- Generous PTO
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
