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The Tier 1 Engineer, Field Services in End User Support will provide expert remote and on-site technical support for business clients. The role typically involves about 30% work at customer sites/offices in the Bristol area and 70% in-office work. When site visits don’t conflict, technicians may also work from home up to two days per week. The engineer will work from home when they are not on-site or reporting to the Bristol office for staff meetings/trainings.