Ticketing Internship - Spring 2026

Hall of Fame Resort's Entertainment Co.•Canton, OH

58d•$12•Onsite

About The Position

The Ticketing Intern will work with the Ticketing Box Office Director at the Hall of Fame Village, a subsidiary of the publicly traded Hall of Fame Resort & Entertainment Company (NASDAQ: HOFV, HOFVW). The ideal candidate will have great interpersonal skills, a willingness to jump into any task, and interest and/or experience in Ticketing.

Requirements

Must be a flexible and reliable team player.
Experience working in events, operations, or hospitality desired.
Positive and friendly attitude and persona, as this position works closely with the public.
Strong team skills and the ability to collaborate in a fast-paced environment; must possess a strong ability for effective management and task prioritization.
Exceptional verbal and written communication skills.
Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.
Must be a flexible and reliable team player, both within own department and entire organization.
Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.
The ability to lift up to 25 pounds regularly.
The ability to work in various Ohio weather conditions, inside and outside.
The ability to work with hot, cold, and hazardous equipment as well as operate phones, computers, copiers/scanners, and other office equipment.
The ability to move safely over uneven terrain, steps, or in construction zones.
The ability to see and respond to hazardous situations.
The ability to sit, stand, squat, bend, stop, twist, walk, and complete repetitive hand and write motions for periods of time as required for the position.
Must be able to hear, see, and speak.
Ability to comprehend instructions and retain information.
Must have manual dexterity necessary to complete all job duties.
Must be available to work in Canton, Ohio.

Responsibilities

Provide superior guest service to visitors, guests, clients, vendors, and staff.
Cash and credit card handling.
Sell and process ticket orders.
Scan tickets.
Assist in preparing the box office before events.
Assist in closing the box office post events.
Update event dashboard on SharePoint.
Assist with event operations and event creation.
Reach out to potential leads for events.
Communicate efficiently with different team members and departments.
Follow organizational processes and procedures to ensure compliance of working for a publicly traded company.
Work as needed during events in positions that may be outside of ticketing. For example: parking, usher, guest services.
Other duties as assigned.