Arena - Ticket Service Representative (FWS/NFWS)

Grand Canyon UniversityPhoenix, AZ
32dOnsite

About The Position

Purpose within the Organization: The purpose of this position is to provide customer service for the Arena regarding ticket sales and Box Office concerns. Responsibilities Related to Purpose: Sell tickets through the Box Office Ticketing System. Provide strong customer support at in-person window for general information and ticket sales. Mailing materials, stocking supplies, photocopying and data entry. General office work. Other duties as assigned. Qualifications: Positive, friendly, and outgoing personality. Punctual and customer service oriented. Box Office and cashier experience a plus but not necessary; will train. Microsoft Office experience. Have a passion for helping others, and able to keep a positive attitude through adversity. Work flexible hours including evenings, weekends, and holidays. Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment: Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program. Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. Maintain good financial and academic (SAP) standing with the University. You may be subject to termination if you fall below the minimum requirements.

Requirements

  • Positive, friendly, and outgoing personality
  • Punctual and customer service oriented
  • Microsoft Office experience
  • Have a passion for helping others, and able to keep a positive attitude through adversity
  • Work flexible hours including evenings, weekends, and holidays
  • Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program
  • Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student
  • Maintain good financial and academic (SAP) standing with the University

Nice To Haves

  • Box Office and cashier experience

Responsibilities

  • Sell tickets through the Box Office Ticketing System
  • Provide strong customer support at in-person window for general information and ticket sales
  • Mailing materials, stocking supplies, photocopying and data entry
  • General office work
  • Other duties as assigned
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