Ticket Seller|Part-time| Rupp Arena
About The Position
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Ticket Seller is required to work weekdays, evenings, and/or weekends, and holidays, as event schedules vary. Position must understand and operate the computerized ticketing systems (TM Host and Archtics) and handheld payment devices; know and understand the complete layout of each event and its seating chart; deal knowledgeably and pleasantly with the public; account for all tickets sold and payments received from sales at the end of each shift. About Central Bank Center Lexington is an active and thriving market that is craving an active and welcoming venue for events. The heart of any thriving community is its downtown-and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky is fast becoming THE must play venue. The 20,000-seat arena, affectionately referred to by some as "the Cathedral of College Basketball" is home to the National Champion University of Kentucky men's basketball program and has played host to some of the most talented and award-winning musicians/artists in the world including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others. Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ball room space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts. Our Purpose We are building an organization that serves our fans, community, and partners through world class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky by rolling up our sleeves to get things done, valuing hospitality and gathering together, being a pillar in our community, teamwork over the individual, celebrating our wins, taking risks, and stretching our potential. As part of Oak View Group, we embrace a positive disRUPPtion. OVG was built on the idea that we are all fans first, and our decisions and guest interactions are made through that lens.
Requirements
- Knowledge of Microsoft Suites
- Comfortable with the use of technology and a quick learner.
- Superior Customer Service
- Ability to initiate and build relationships with customers.
- Ability to work a flexible schedule including days, evenings and weekends
- Possess high standards of integrity, credibility, and reliability.
- Ability to communicate effectively and clearly with the attention to detail.
Responsibilities
- Collect event ticketing and parking payments.
- Deal courteously and effectively with the general public.
- Accurately account for payments collected and tickets issued.
- Resolve guest questions
- Research customer accounts
- Provide feedback to supervisor
Benefits
- 401(k) savings plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
