Ticket Seller|Part-time| Crown Complex

Oak View Group•Fayetteville, NC

2d•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Ticket Seller is responsible for selling tickets to the general public, while providing general information to patrons. This is a part-time position that requires the availability to work flexible hours during events, evenings, weekends, and some week days. This role will pay an hourly rate of $11.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. This position will remain open until April 10, 2026. About the Venue Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space and a 2,440-seat theatre. Managed by OVG, the Complex is home to the Fayetteville Marksmen hockey team (SPHL) and Fayetteville Fury indoor soccer team (NISL) and hosts a variety of other sporting events, family shows, concerts and special productions year-round.

Requirements

Demonstrated customer service skills with the aptitude to resolve conflicts
Effective communication skills, both written and oral.
Candidates must be computer literate and have experience with Office equipment: copier, computer/keyboard, telephone, fax and printers
Reliable transportation to and from work
High school diploma or a general education degree
Ability to work non-standard work hours with variable schedule, to include weekends.
Position requires the ability to stand for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money, receipts, and the ability to lift and/or move up to 25 pounds

Nice To Haves

1-2 years prior experience cash handling and strong math aptitude

Responsibilities

Selling tickets to the general public
Assist patrons at the Box Office Will-Call window and resolve all issues/problems
Create exceptional experience for all guests through a safe, clean, and friendly environment
Answer questions regarding events, tickets and schedules
Reconcile money received
Balance monies at end of shift with supervisor
Assist with the restocking of Box Office supplies
Follow all operational policies and procedures for Box Office operations and Global Spectrum
All other duties as assigned by supervisors.