Ticket Seller| Part-Time | Steven Tanger Center for the Performing Arts

Oak View Group•Greensboro, NC

56d

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview As a Ticket Seller , you will serve as a key point of information and customer service, expertly managing the ticketing system to provide a seamless experience for all guests. Your role requires a thorough understanding of each event, including seating charts and venue configurations, along with the intricate details of our Broadway Season policies. This role will pay an hourly rate of $15.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Requirements

High school graduate/GED preferred.
Ability to multitask in a fast-paced environment.
Familiarity with Microsoft Office.
Possesses excellent communication skills.
Experience working with the public.
Ability to work independently and as a productive member of a team.
Must be able to work a flexible schedule to include nights, weekends and holidays as needed.

Responsibilities

Master the operation of the Host, Archtics, and TM Sales ticketing systems.
Stay informed about each event's details, such as ticket prices, discounts, restrictions, and seating configurations.
Stay up to date on all Broadway information throughout respective seasons.
Successfully sell Broadway season tickets, process exchanges, and payment plans.
Become well-versed in the seating charts and configurations of your assigned locations.
Efficiently and accurately handle transactions for all events using the appropriate ticketing system.
Accurately process payments, ensuring the transaction was approved
Accurately collect all patron information and send tickets digitally to the patron.
Provide excellent customer service, addressing patrons' needs positively and effectively.
Reconcile all funds received from ticket sales at the end of each shift.
Maintain precise and clear records of all transactions.
Uphold confidentiality standards.
Perform additional duties and responsibilities as assigned.