Ticket Seller | Part-Time | BOK Center

Oak View Group•Tulsa, OK

7d•$14 - $16•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary The Ticket Seller position is primarily responsible for assisting patrons related to ticket sales, will call, digital ticketing, parking, and customer service. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner. This role pays an hourly rate of $14.00 to $16.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline About the Venue The Bank of Oklahoma Center, also known as the BOK Center , is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues.

Requirements

Must be at least 18 years old.
High School diploma or GED (or any equivalent combination of education and experience).
Access to reliable transportation.
Must be able to work shifts including nights, weekends, and holidays dependent on events schedule.
Stand and walk for four to six hours at a time.
Ability to work independently and as part of a team.
Can communicate effectively in English, both verbally and in writing.
Must be comfortable multi-tasking and working in a fast-paced environment.
Has ability to count money, make change accurately.
Ability to input data into a computer to record sales transactions.
Basic computer skills in typing, data entry, with Microsoft Office products and internet platforms.

Nice To Haves

Prior customer service experience is preferred.

Responsibilities

Opens and or closes ticket window as required.
Know basic operations of the ticketing system.
Courteously answer questions concerning prices, seating, and events.
Understand seating charts and configurations of each venue.
Perform transactions for all events on the ticketing system with efficiency and accuracy.
Handle cash and credit card transactions accurately in accordance with company policies.
Demonstrates excellent customer service skills by responding to customer needs.
Able to work independently and handle most box office questions without assistance.
Knows, understands, and informs customers of the refund/exchange policy.
Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to supervisor for audit.
Maintain confidentiality.
Other duties as assigned.