Ticket Scanner

ASM Global • New Orleans, LA

93d

About The Position

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Scanner for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.

Requirements

• Must be at least 18 years of age
• Must successfully pass a criminal background check
• Excellent communication skills
• Able to read and understand written English
• Able to distinguish colors of different credentials
• Able to stand for long periods of time, up to 6 hours, and the ability to climb stairs
• Able to tolerate various weather conditions (i.e., heat, cold, dampness, etc.)
• Able to work nights, weekends, and holidays as needed

Nice To Haves

• 1-2 years customer service or retail experience required

Responsibilities

• Greet each guest with a warm smile and a friendly greeting (i.e., 'good afternoon' or 'welcome to the Superdome')
• Familiarize yourself with the ticket system for each event, including special passes or credentials that are to be honored
• Give general directions pointing guest to the appropriate area (i.e., 'your seats are in the Terrace; please take the escalator to the top-level')
• Grant admission to each guest who presents a valid ticket, pass, or credential
• Deny admission to anyone who is unauthorized or without tickets
• Keep the lines of guests moving rapidly
• Advise guests entering the building smoking that they need to extinguish the cigarette, and smoking is permitted only in designated smoking areas
• Perform all other duties as assigned

What This Job Offers

• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED