Ticket Sales Representative - Northwestern

ASM Global•Midland, TX

1d•$19 - $20•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! GLOBAL SALES A true partnership on every level. That’s what Legends forges with each and every team, stadium, athletic director, and owner we serve to strengthen sales and partnership results as a team effort. As an extension of your team, our sales experts work diligently with your management and staff to create solutions and programs that are always fully custom to your needs and goals. Look to us to delve deep to understand your values, your market and your target audience – help you solve problems and ultimately deliver the right game plan to drive your organization forward. THE PROJECT Northwestern University and Legends announced a multi-year partnership that will integrate data and analytics, marketing, premium seating, and general ticket sales initiatives into a single revenue-driven approach to support the New Ryan Field project. New Ryan Field will provide Northwestern donors, alumni, Wildcat fans and local Chicago businesses the most premier facility in college football. In addition to leading the New Ryan Field project, Legends will also be responsible for managing data intelligence, marketing and ticket sales for Northwestern Athletics Football at Martin Stadium and Men’s and Women’s Basketball programs. THE ROLE Are you a motivated, organized driven professional who enjoys hitting ambitious goals, being part of a team, and building something special? Are you a sports-lover looking for an opportunity to grow your career and work in collegiate athletics? Are you a leader who facilitates collaboration, builds strong relationships, and gets results? Then join Legends as an Ticket Sales Rep with our Northwestern University project. The Ticket Sales Rep role is primarily responsible for driving revenue and hitting sales goals around the season, group, and premium ticket packages for Northwestern Athletics. This person should be a self-motivated and positive professional. The Ticket Sales Rep will work under the direction and guidance of the Manager, Ticket Sales.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Excellent professional verbal and written communication skills
Maintain a professional image and positive attitude
Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media.
Set and conduct in stadium, arena and out of the office sales appointments.
Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
Reach and exceed individual and team sales revenue goals.
Assist with managing and stewarding existing season ticket members.
Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization
Ability to learn and master software programs including Salesforce CRM and Ticketing platform
Ability to handle heavy volume of outbound and inbound phone calls and emails
Candidate should possess excellent time management and organizational skills
Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
Ability to work in a team-oriented environment and effectively influence and communication with C-level clients
Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint
Candidate must have a strong work ethic and a desire to build a career in professional sports
Bachelor’s Degree or equivalent
1-2 years sales experience is preferred

Responsibilities

The candidate will be responsible for offering a full menu of seating opportunities for Northwestern Football, Men’s Basketball, and all other ticketed sports.
Coordinate and execute sales calls on all potential customers through prospecting, cold calling, and referrals from current customers.
Effectively use Salesforce CRM to accurately record all client and prospect interactions.
Participate and contribute in weekly sales meetings and training sessions.
Work in conjunction with Northwestern Athletic Department and Ticketing staff to promote and generate sales on all events while providing a great fan experience.
Assist with any administrative ticket functions.
Assist with any special projects or duties as assigned by Manager, Ticket Sales.
Setting and conducting in arena and out of the office appointments
Must be willing to work non-traditional hours, weekends, events and game days
The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals