Vail Resorts-posted 23 days ago
Full-time • Entry Level
Keystone, CO
5,001-10,000 employees
Accommodation

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations

  • Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
  • Communicate with guests via phone and email
  • Accurately and efficiently explain and process all resort products and services
  • Complete daily end of Shift pos/register audits
  • Be a part of a fun, professional, caring work environment
  • Ability to work in a faced paced environment while delivering exceptional experiences
  • Other duties as assigned
  • Ability to stand or sit for extended periods of time
  • Able to work outside in a winter environment
  • Comfortable working indoors for extended period of time
  • High School Diploma
  • Ability to lift 25lbs
  • Must be able to communicate fluently in English
  • Ability to work weekends and holidays
  • Ability to maintain a professional presence in the workplace and adhere to our appearance standards
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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