Georgia State University-posted 11 months ago
Full-time • Mid Level
Atlanta, GA
Educational Services

Georgia State University is a Division I institution and member of the Sun Belt Conference. On a campus without boundaries, the Department of Athletics fosters a Culture of Success through Academic Achievement, Competitive Greatness, Ethical Behavior, Social Responsibility, and Community Engagement that educates and transforms a diverse group of talented student-athletes into future leaders. The Athletics Department at Georgia State University is seeking to hire a Ticket Operations Manager. This position will oversee the day-to-day affairs of the Ticket Office in the Athletics Department.

  • Oversee day-to-day affairs of the Ticket Office including operations, revenue accountability, preparation of reports, and reconciliations for all events.
  • Manage the selling of season ticket packages, individual game day sales, select non-athletics events, and group outings.
  • Oversee all ticket payment systems, prepare and design invoices, sales reports, commission reports, deposits, and audit schedules.
  • Report sales and attendance to proper staff and individuals, including the business office.
  • Organize mailing in conjunction with the Panther Athletic Club for season tickets, renewal membership, event invitations, invoices, and other season ticket campaigns.
  • Hire and supervise all Ticket Office staff including full-time, graduate assistants, temporary, part-time staff, and student workers.
  • Manage ticketing including parking management for all non-internal events at GSU venues, including event build, inventory management, revenue and settlement reporting, day of box office management, and access control.
  • Create strategic partnerships with the neighboring community and corporate sponsors to drive interest and participation.
  • Perform other duties as assigned by the Athletic Director or designee.
  • Bachelor's degree
  • Three years of related experience or a combination of education and related experience.
  • Flexible work environment
  • Generous benefits including health, dental, vision, tuition assistance, retirement
  • Professional development opportunity and mentorship
  • Knowledge-sharing organization that works collaboratively with diverse partners
  • Rapidly growing center within an academic setting
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