TICKET OFFICE CLERK

Powderhorn Mountain Resort • CO

74d

About The Position

The Ticket Office Clerk is responsible for processing ticket sales and season pass orders, focusing on exceptional customer service and safety. This position involves key public interaction and aims to develop and maintain a positive public perception of the department and company.

Requirements

• Strong communication ability (both written and verbal).
• Ability to perform basic financial transactions, including counting money and making change.
• Honest, friendly, and enthusiastic customer service skills.
• Ability to handle large groups, adults, children, and special needs visitors in a professional manner.
• Ability to work efficiently in a fast-paced environment.
• Professional and positive attitude in all interactions.
• Ability to learn/use company-provided software.
• Must be 18+ years old for cash handling.

Nice To Haves

• Previous guest services or sales experience preferred, not required.

Responsibilities

• Processes customer lift ticket sales.
• Takes season pass orders and customer profile pictures.
• Receives payment, issues change, and receipts for lift ticket, season pass, and retail orders by cash, check, or credit/debit card.
• Communicates with supervisor on refunds, credits, or discounts due to customer.
• Ensures that cash register has adequate cash/change available; notifies supervisor in advance of cash/change shortfall.
• Responsible for the security of the register; never leaves the register unattended when logged in, and never shares login information with others.
• Balance and reconcile daily deposit sheets with supervisor.
• Maintain and balance sales/cash drawer.
• Record and reconciles ticket, season pass, and retail transactions.
• Assist with other duties as assigned.

Benefits

• Flexible work schedule including weekends and holidays.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 101-250 employees