Dispatch Ticket Clerk
About The Position
We are hiring for our client, a fast-growing logistics and transportation company specializing in hauling services for construction, landscaping, or general freight. We are committed to delivering reliable and efficient services to our clients while maintaining a high standard of safety and professionalism. Position Summary: We are seeking an organized ticket clerk to support our dispatch team in their efforts to coordinate and schedule hauling operations. The ideal candidate will have strong communication skills, a customer service mindset, attention to detail, and the ability to thrive in a fast-paced environment. You will be responsible for entering/processing dispatch tickets to support the dispatch team as they dispatch drivers, managing routes, communicating with clients and field teams, and ensuring timely and efficient deliveries.
Requirements
- High school diploma or equivalent (required)
- Proficient with basic computer applications (e.g., Word, Excel, email)
- Excellent communication, problem-solving, and organizational skills
- Ability to multitask and remain calm under pressure
Responsibilities
- Communicate effectively with team, drivers, customers, and internal teams via phone, text, and dispatch software
- Maintain accurate records and service documentation
- Handle service requests, emergencies, and driver issues promptly and professionally
- Collaborate with the dispatch team and customers
Benefits
- 401(k)
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
