Thrift Store Sales Specialist

Goodwill Industries Of Greater New York • Rockaway Township, NJ

94d

About The Position

The Thrift Store Sales Specialist delivers excellent customer service, restocks and replenishes merchandise, and supports Goodwill’s mission. They assist customers, process transactions, maintain store cleanliness, and ensure a positive shopping experience. This role also includes enforcing store policies and supporting daily operations.

Responsibilities

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop-off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
• Promote Goodwill’s Rewards and Round-Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and escalate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Benefits

• $500 sign-on bonus for new retail employees & biweekly bonuses for achieving performance targets.
• Retail Store Discounts - 50% All year long. Additional discounts for travel, entertainment, etc. through Plum Benefits.
• Tuition Reimbursement Assistance.
• Medical, Dental, Vision & Voluntary Insurance Offerings.
• Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time. Additional generous paid prenatal and parental leave.
• Free access to hundreds of guided exercises for meditation, sleep, focus, and movement for employees and their loved ones.
• $500 employee referral bonus.
• 403(b) with up to 4% employer match after 1 year of service.

What This Job Offers

• Number of Employees: 1,001-5,000 employees