Thrift Store Manager - Threads of Hope

CATHOLIC CHARITIES MAINE • Presque Isle, ME

1d • Onsite

About The Position

Are you a motivated leader with a passion for retail and community impact? Catholic Charities Maine is seeking a Full-Time Store Manager to lead our Threads of Hope thrift store in Presque Isle. About the Role: The Store Manager is responsible for the overall success of the thrift store, ensuring safe, efficient operations while driving sales growth and community engagement. This role oversees daily operations, staff and volunteers, and inventory management to maximize donations, production, and revenue. You’ll play a key role in creating a positive, team-oriented environment while delivering excellent customer service and meeting monthly sales goals.

Requirements

• High school diploma or equivalent
• Basic math skills and ability to follow detailed instructions
• 3–5 years of retail experience
• 2–3 years in a supervisory role preferred
• Strong leadership and team management skills
• Positive and reliable work history
• Valid driver’s license with a clean driving record
• Strong leadership, initiative, and sound judgment
• Excellent communication and customer service skills
• Friendly, dependable, and team-oriented
• Ability to take charge and motivate others
• Lift up to 50 lbs regularly using proper techniques
• Stand or walk for up to 75% of the day (warehouse and retail environments)
• Work in varying conditions (dust, heat, cold)
• Load/unload materials and work around warehouse equipment
• Ability to bend, reach, push, and pull as needed
• Comfortable working around and operating equipment (including forklifts)

Nice To Haves

• Thrift store experience is a plus

Responsibilities

• Lead and oversee all daily store operations
• Supervise, train, and support staff and volunteers
• Manage inventory, pricing, and merchandising for maximum return
• Drive donations, production, and sales performance
• Ensure excellent customer service standards
• Maintain a safe and efficient work environment
• Collaborate with leadership to meet budget and growth goals

Benefits

• Choice of three comprehensive medical plans
• Dental and vision insurance
• Employer-paid life insurance, short- and long-term disability
• Voluntary accident and critical illness insurance
• Generous paid time off: 6 weeks PTO in your first year + 6 paid holidays
• Bereavement leave
• Employee Assistance Program
• 401(k) with agency contribution
• Health & wellness benefits, including up to $100 annual reimbursement and access to wellness coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees