Thrift Store Manager

Adult & Teen Challenge•Colfax, IA

About The Position

The Thrift Store Manager provides leadership and oversight to Sheepgate’s thrift store operations, ensuring excellence in customer experience, financial stewardship, and mission impact. This role blends retail management, team leadership, and ministry influence, creating an environment where donors, shoppers, volunteers, and students encounter professionalism, purpose, and hope. The Thrift Store Manager is responsible for all day -to -day operations including sales performance, merchandising, donation intake, staff and volunteer supervision, inventory control, and operational systems. This individual ensures the store runs efficiently, remains clean and organized, and reflects Sheepgate’s values in every interaction. As one of Sheepgate’s micro -enterprises, the thrift store directly supports life -change for men and women overcoming addiction. The Manager leads with strong business acumen and a ministry heart, developing systems that maximize revenue while fostering a healthy, accountable, and encouraging team culture.

Requirements

Management experience required (retail or thrift management an asset)
Proven ability to lead and develop a team
Strong organizational and problem -solving skills
Ability to balance ministry values with operational excellence
Self -motivated, adaptable, and team -oriented
Passion for life -change and community impact

Responsibilities

Oversee daily retail operations and store performance
Recruit, lead, train, and schedule staff, interns, and volunteers
Manage donation flow, pricing strategy, and inventory systems
Maintain visual merchandising standards and store cleanliness
Monitor financial performance, meet sales goals, and expense control
Build strong relationships with donors and community partners
Ensure excellent customer service and positive public representation of Sheepgate
Support and model Sheepgate’s mission and culture