Thrift Store Floor Associate

Union Rescue Mission•Torrance, CA

3h•Onsite

About The Position

Under the supervision of the Thrift Store Manager, the Floor Associate is to deliver excellent customer service by stocking sales floor with merchandise, answering customer questions and assisting customers locate specific items.

Requirements

High school diploma or equivalent, required.
No experience is required.
Ability to communicate effectively both orally and in writing.
Excellent basic math skills, required.
Must have a strong work ethic and be able to work at a fast pace.
Must be detail oriented, have strong customer service and organizational skills.
Must have strong time management skills and the ability to multi-task in a high volume environment.

Nice To Haves

Fluency in Spanish highly, preferred.

Responsibilities

Provide excellent customer service.
Cashier, as needed.
Keep displays neat & full of merchandise.
Be alert for shoplifters and price tampering.
Keep sales floor clean and orderly at all times.
Assist other departments/positions, as needed.
Communicate regularly with management about store issues.
Actively engage customers on sales floor to increase donations and merchandise sales to ensure monthly revenue goals are met.
Respond to customer inquiries/complaints immediately, if needed, or in a timely manner.
Maintain safety as well as all health and security policies and procedures.
Conduct other tasks and projects as assigned by the Thrift Store Manager/Supervisor.
Commitment to URM mission, vision, and core values.
Encourage guests in their faith and growth in Jesus Christ.