Thrift Store Associate - Part Time

Amorem•Valdese, NC

About The Position

The thrift store associate performs thrift store operational tasks, collaborates with staff and volunteers assigned to the thrift store and serves as a point of first contact for customers at the thrift store. The thrift store coordinator is skilled in customer service, merchandising, donation processing and acts as an ambassador of AMOREM through customer and donor interactions.

Requirements

Excellent computer skills, including Excel and Word required
Excellent customer service skills
Excellent attention to detail and organizational skills
Basic math skills for handling cash transactions
High school diploma or equivalent required
Two years of retail experience strongly preferred
Visual acuity to read written documentation and computer tasks
Ability to sit extended periods of time and perform administrative tasks
Ability to stand, bend and lift an average of 50 pounds
Manual dexterity with the ability to manipulate office equipment and keyboard for extended periods of time
Ability to walk, squat, kneel, climb and balance
Must have an automobile with required insurance coverage and state driver’s license

Responsibilities

Accept and process donations
Display and price merchandise in the store
Assist with merchandise turnover
Process customer transactions at the cash register
Adhere to publicized store hours
Keep store and surrounding area neat, clean and attractive
Provide accurate sales report
Model respectful interaction with staff, volunteers, customers and donors
Assist customers with product selection and queries
Cooperates with thrift store team to meet store targets
Maintain a clean and organized environment thrift store environment
Handle customer complaints and provide solutions or escalate them to thrift store coordinator when necessary
Acknowledge all donations as specified in hospice policy and procedure
Assist with donation pickups as requested
Promote the philosophy of hospice as directed by the chief executive officer
Adhere to personnel policy
Participate in continuing education
Other duties as assigned