Thrift Shop Customer Service Associate I

Vna & Hospice Of The Southwest Region • Manchester, VT

237d

About The Position

The VNA & Hospice of the Southwest Region is looking for a per diem Thrift Shop Customer Service Associate in Manchester. Would you like to work for a caring and supportive home health company that values its employees? If so, please read on! Based in Vermont, we are one of the largest non-profit home health and hospice care agency that delivers a wide range of advanced medical care with compassion, dependability, and expertise to people of all ages. Our mission is to provide the best care for every person and to put a little more heart and soul into healthcare along the way. We strive to give customized care to individuals with chronic diseases and conditions as well as those who need short-term care. For our services, we have been recognized as one of the nation's top 100 performing home health agencies by HomeCare Elite.

Requirements

• High School diploma or equivalent required.
• Prior customer service, receptionist or front-end retail sales experience required.
• Prior experience in a healthcare environment preferred.
• Ability to lift up to 25 pounds.
• Valid state driver's license required.
• Ability to successfully pass pre-employment driver record, criminal, adult and child abuse background check/review, physical required.
• Must show proof of auto insurance at time of employment.

Nice To Haves

• Prior experience in a healthcare environment preferred.

Responsibilities

• Serves as thrift shop onsite point of contact, including but not limited to answering telephone calls, meet and greet customers, staff, etc.
• Help customers locate merchandise, answer questions, etc.
• Receives customer complaints and takes appropriate action to resolve problems as they arise.
• Performs a variety of administrative support functions for the Thrift Shop including but not limited to order supplies from Development Manager, copying, filing, creation of documents, etc.
• Stocks sales floor with merchandise.
• Maintains a clean and organized sales floor.
• Closes register; totals and records daily revenue and secures cash per store policy.
• Serves as liaison for VNAHSR to thrift shop volunteers.
• Seek out partners who will take our 'second hand items' to reduce our use of the dumpster.
• Works with Development Manager on outreach initiatives to promote store and solicit donations.

Benefits

• Flexible work schedule designed to maximize work/family life balance opportunities.

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED