The Tier 2 Analysts perform deep-dive incident analysis by correlating data from various sources and determines if a critical system or data set affected. Handle incidents as defined in Playbooks and SOPs. They also advise on remediation actions and provide input and analysis on how to leverage Artificial Intelligence, Machine Learning, and SOAR capabilities to improve CSOC efficiency and accuracy
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Career Level
Mid Level
Number of Employees
51-100 employees