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The Neurology & Immunology Thought Leader Liaison (TLL) directly engages Key Thought Leaders at Multiple Sclerosis centers, academic institutions, and private neurology practices, with direct accountability for meeting commercial objectives aligned to MAVENCLAD. The TLL is a product, market, disease state, and company knowledge expert who develops business strategies to continue to build EMD Serono's reputation and credibility in the Multiple Sclerosis (MS) and neurology space. This role serves as the primary point of contact between diverse external and internal customers, with responsibility for identifying customer needs and providing solutions to develop relationships with Key Thought Leaders (KTLs) and improve customer satisfaction. The TLL serves as the Product and Services expert for Mavenclad and the neurology product portfolio, ultimately delivering superior customer service to MS Centers in their area.