Thought Leader Liaison, TEPEZZA, Midwest (Rare Disease)

Amgen • Chicago, IL

12d

About The Position

In this critical role, you will focus on building and maintaining relationships with external opinion leaders and large medical center treating Thyroid Eye Disease across ophthalmology and endocrinology. The TLL role is a commercial, field-based, customer-facing role focused on the identification and cultivation of relationships with both leading and emerging key opinion leaders (KOLs) as well as leading the development of key customers and speakers. You will be a critical member of the Brand Team and will coordinate closely with field sales and field medical. It will be important for you to drive alignment to the TEPEZZA brand objectives and strategic imperatives. Additionally, you will be expected to bring insights to help shape the brand strategy, anticipate market events and champion cross functional collaboration with internal team members. In this role, you will report into the TLL Director for TEPEZZA and will be part of the Rare Disease Business Unit.

Requirements

• Doctorate degree and 2 years of marketing, sales, relevant clinical or medical experience Or Master's degree and 4 years of marketing, sales, relevant clinical or medical experience Or Bachelor's degree and 6 years of marketing, sales, relevant clinical or medical experience Or Associates degree and 10 years of marketing, sales, relevant clinical or medical experience Or High school diploma / GED and 12 years of marketing, sales, relevant clinical or medical experience
• Excellent organizational skills with keen attention to detail and the abilities to take ownership of issues and to work independently with confidence and to meet deadlines
• Excellent verbal and written communication skills
• Ability to work well with all levels of employees and demonstrate strong collaboration skills
• Ability to work in a fast-paced, dynamic environment
• Professional, proactive demeanor
• Strong interpersonal skills
• Requires approximately 50-65% travel by air or car is regularly required
• Willingness to work some evenings and select weekends is required
• Located near a hub airport is recommended

Nice To Haves

• 3-5 years of experience working in Ophthalmology, Endocrinology or Rare Disease in customer facing roles (sales, district manager, medical affairs/MSL, marketing opinion leader management, etc.)
• Experience developing and executing HCP key customer strategies
• Relationships with ophthalmology or endocrinology opinion leaders
• Biotech/pharmaceutical industry experience required
• Strong relationship management capabilities
• Ability to understand scientific literature and key publications

Responsibilities

• Identify, cultivate and maintain professional relationships and deep engagement of key customers, including opinion leaders (OL), speakers, IDNs, Centers of Excellence and local/regional professional societies
• Manage and develop relationships with speakers in collaboration with marketing - activities include training, developing and engaging speakers, ensuring speaker compliance and auditing speaker programs
• Demonstrate excellence in customer-facing stakeholder collaboration – inclusive of sales, patient services, medical science liaisons
• Determine where customers are in their engagement and advocacy journey with TED and TEPEZZA and help to drive tactics that increase engagement and advocacy
• Understand and map the local customer experience, including seeing opportunities and barriers, local referral patterns and key relationships
• Create local initiatives and solutions to address gaps and opportunities in the customer experience
• Collect and share insights with the internal cross-functional team to inform the brand strategy
• Participate in cross-functional team meetings ensuring knowledge of key priorities and metrics to help drive TEPEZZA business objectives
• Coordinate and lead all key customer meetings with the brand team at national and regional conferences
• Work with local sales team to ensure all local sponsorship conference marketing needs are met related to local tabletop displays and product theatres
• Partner with sales and marketing to ensure speakers are prepared to execute product theatres at local, regional and national conferences
• Help marketing identify and secure KOL support on key projects and initiatives across the brand
• Demonstrate a comprehensive understanding of the disease state, competitive landscape and therapeutic management of Thyroid Eye Disease
• Operate at the highest standards in alignment with Amgen’s code of business conduct, ensuring all interactions with KOLs are on-label and consistent with commercial, regulatory, and legal guidelines
• Coverage of Midwest Region – Illinois, Arkansas, Iowa, Wisconsin, Minnesota, South Dakota, North Dakota, Tennessee, Nebraska and Missouri

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees