The Overnight Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive and safe member experience. Position hours are 10pm through 6am, Monday through Friday weekly. This position is Full Time.
Greet members, prospective members and guests by providing exceptional customer service
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
Maintain the neatness and cleanliness of the club
Monitor for safety of persons and cleanliness in the club
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor
Stock locker rooms with proper supplies/paper products
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager
Follow 'Lost and Found Policy' and turn in lost member property to the Club Manager/Assistant Club Manager immediately
Cleaning background preferred
Customer Service background preferred
A passion for fitness and health
Upbeat and positive attitude
Punctuality and reliability is a must
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers
Strong listener with the ability to empathize and problem solve
Demonstrate diplomacy in all interactions while using appropriate behavior and language