Third Party Vendor Manager

Columbia Bank, New Jersey-posted 4 months ago
Full-time • Mid Level
Hybrid • Fair Lawn, NJ
501-1,000 employees
Management of Companies and Enterprises
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The Third-Party Vendor Manager is responsible for the daily oversight of vendors delivering services and technology solutions to the Bank. This role also manages the administration and optimization of the Bank's vendor management software platform, ensuring effective vendor performance monitoring, compliance, and risk mitigation.

  • Lead the risk assessment process for new vendor engagements, ensuring thorough documentation of all discrepancies, deficiencies, and identified risks.
  • Oversee the validation and classification of vendor questionnaires submitted by internal business units.
  • Manage periodic reviews of active vendors in alignment with tier-based monitoring protocols.
  • Support advanced cybersecurity reviews (including Zero Day Assessments) in partnership with the ETRM team.
  • Coordinate regulatory Technology Service Provider (TSP) exam requests under FFIEC guidelines.
  • Partner with senior leadership including the Lines of Business, Compliance, and other departments to escalate and resolve due diligence issues.
  • Distribute vendor risk assessments and findings to internal stakeholders, promoting transparency and informed decision-making.
  • Prepare and present reports during Vendor Management Committee meetings to support strategic oversight.
  • Develop committee meeting agendas and materials in collaboration with executive stakeholders.
  • Ensure compliance with the Bank's Vendor Management and Contract Management Policy across all business units.
  • Develop monthly and quarterly risk reports for Senior Management, the Vendor Management Committee, and the Board Risk Committee.
  • Maintain reporting accuracy and relevance by aligning with current vendor risk profiles and compliance metrics.
  • Manage third-party risk analysts, ensuring effective task delegation, performance feedback, and continuous growth.
  • Foster a culture of operational excellence and regulatory awareness through targeted training and mentorship.
  • Serve as lead liaison for internal audits and regulatory examinations involving third-party risk.
  • Oversee the timely and accurate submission of all required documentation.
  • Administer the Bank's vendor management platform, including user support, vendor onboarding/termination, and access control reviews.
  • Ensure system integrity through routine updates and policy-aligned configurations.
  • Bachelor's degree in a business-related field such as Finance, Accounting, Risk Management, or Information Systems.
  • Minimum of 5 years of experience in third-party risk and operational risk management, preferably within the financial services sector.
  • Strong working knowledge of the third-party risk management lifecycle, including due diligence, onboarding, and ongoing monitoring.
  • Proven expertise in third-party risk assessment methodologies and technologies, including familiarity with current cybersecurity and vendor oversight solutions.
  • Exceptional critical thinking and decision-making abilities, with a focus on proactive problem solving.
  • Demonstrated leadership skills, with experience supervising teams or leading complex projects.
  • High level of accuracy and attention to detail, with consistent adherence to tight deadlines.
  • Advanced proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
  • Excellent communication skills: verbal, written, and interpersonal-with the ability to engage stakeholders across all levels of the organization.
  • Capacity to manage multiple concurrent projects in a fast-paced environment, maintaining structure and accountability.
  • Ability to work independently, exercise sound judgment, and contribute to strategic goals with minimal supervision.
  • Medical, Dental, Vision and Rx which are contributory.
  • Bonus programs.
  • Employee Stock Option Program (ESOP).
  • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
  • Paid Time Off (PTO) which includes Personal and Vacation Time.
  • Paid Sick Time.
  • Bank Holidays.
  • Employees may participate in the 401k program.
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