Third-Party Liability Transaction Processing Associate

Conduent Incorporated • Helena, MT

84d • $17 - $17

About The Position

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics, and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents.

Requirements

• High school graduate or GED equivalent.
• Must be 18+ years of age.
• Prior Customer Service and Data Entry experience helpful.
• Ability to accurately type and navigate various systems.
• Must be able to read, write and possess understanding to draw conclusions.
• Must be able to multitask.
• Knowledge of MS Office Suite (Word and Excel) helpful.
• Ability to adhere to attendance policy and guidelines.
• A positive attitude and be able to work with co-workers and customers within a diverse culture.
• The ability to relate to customers in a professional and courteous manner.
• The ability to work in a team environment, to perform under pressure, and sit for long periods of time.
• Must possess attention to detail.
• Self-motivation to work under his/her own initiative.
• Must pass state, federal, and criminal background check.

Responsibilities

• Opens, sorts, and delivers mail.
• Verifies eligibility and updates systems.
• Enters denials.
• Handles new discovery.
• Receives emails and phone calls from the State and possibly providers and responds according to procedure in a timely manner.
• Handles special batch claims and claims review.
• Processes checks.
• Closes deposits for invoice reconciliation.
• Performs data entry for retro Medicare.
• Assists with Carrier Billing workflow as needed.
• Perform other duties as assigned.

Benefits

• Health insurance coverage.
• Voluntary dental and vision programs.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays.
• Paid time off (PTO) or vacation and/or sick time.

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees