Third Party Liability Senior Analyst

Accenture • Austin, TX

9d

About The Position

Third Party Liability Senior Analyst, L10 Location: Austin, TX Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. The Third Party Liability TPL Senior Analyst will be responsible for driving and promoting seamless delivery for TPL including through integration of rigorous operational methodology. You should review these in conjunction with career level guidelines to gain a clear understanding of the expectations for your role. Role includes some or all the following key responsibilities.

Requirements

• Capable of analyzing existing processes end to end, perform gap analysis and recommend process redesign and / or alternative solutions.
• Proven success utilizing project management skillset driving to successful outcomes and understanding lessons learned and ability to apply to future projects.
• Ability to approach and resolve issues using a data driven foundation.
• Experienced creating process flow diagrams
• Aptitude for applying fundamental business principles in project environment to drive revenue growth, cost efficiency and competitive advantage
• Proactive, self-starter and quick learner
• Basic knowledge of software development life cycle and agile operational processes
• Strong verbal and written communication skills
• Comfortable working in a fast pace, dynamic and matrixed environment.
• Proven experience in working with Word, Excel, PowerPoint, Visio, and Microsoft Project
• Comfortable working with medium to large data sets and performing basic statistical analysis and trend analysis, as well as basic forecasting and modeling
• Minimum of 2 years of insurance and / or third-party liability experience

Nice To Haves

• BS BA degree
• Supervisory experience
• Excellent problem-solving skills
• Computer skills to include MS Outlook, MS Word, MS Excel, MS PowerPoint and databases
• Excellent oral and written communication
• Strong ability to manage multiple tasks and assignments to meet client deadlines
• Ability to exercise discretion and independent judgment
• Prior Call Center management experience
• Prior health insurance, Medicaid and / or claims processing experience

Responsibilities

• Work with stakeholders establishing knowledge necessary to develop, deploy, and maintain project plan to drive successful outcome of process improvements, core business changes, and change management within the operational area.
• Work with various teams to close gaps in process improvement projects and core business development.
• Develop and maintain comprehensive project plan and document progress against major milestones, important accomplishments and cross functional performance.
• End to End Phase/Project Management
• Manage the program/project from scoping and requirements through deployment for an end-to-end project or specific area of a project (e.g. build or test)
• Requirements analysis and management to ensure business needs are addressed by the TPL business processes and system applications
• Proactively manage and monitor execution of deliverables and status in an effective manner
• Understand the fundamental solution being developed/deployed - its business value, blueprint, how it fits with the overall architecture or business operations, risks, etc.
• Ensure that internal and external project resources with appropriate skill sets are provided
• Escalate issues to management which cannot be resolved at the program/project level
• Ensure resolution of cross segment/team project issues, risks, and/or conflicts
• Manage critical path, dependencies, contingency and overall budget
• Any other duties as assigned

Benefits

• Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level