Third Party Claims Specialist

DCS Asset Maintenance•Hazleton, PA

1d•$20 - $23•Onsite

About The Position

Claims Specialist will support asset management projects by providing accurate billing, collection and payment processing for claims related to highway and bridge asset repairs and/or incident management. This is an onsite position located at the corporate office in Hazleton PA. Duties include – but not limited to: Contacting insurance companies to obtain claim information relative to incidents and/or open claims in instances where vehicle owners have not notified insurance companies. Coordinate with project offices to obtain accurate information, records and photos needed to create invoices. Creation and submission of accurate invoices to insurance carriers and vehicle owners. Contacting insurance companies for payment status and mailing follow-up letters to vehicle owners for claims that remain unpaid at 30, 60 & 90 days. Accurately updating claim records for any contact or actions taken on claim invoice. Create and run reports as necessary for claim tracking and follow-up Support to project offices as necessary – including police report investigation and contacting insurance companies. Ability to prioritize workload and assist coworkers as necessary for heavy workload and/or vacation coverage. Provides general office support as needed for mail, payment processing and assistance to 3rd Party Claims Manager. Other duties as assigned.

Requirements

High School Diploma is required.
Prior experience in insurance claims preferred – 2 years or more relative experience
Excellent computer skills – Proficient in Microsoft Office Word & Excel
Customer service focused
Detail oriented
Self-starter – ability to work independently.
Ability to interact productively and positively in a team environment.
Ability to communicate effectively and professionally in both verbal and written form.
Ability to talk, hear and speak to coworkers, insurance carriers and vehicle owners over the phone.
Able to use hands and fingers to use keyboard, operative office equipment, phones, and mobile devices.
Able to see and read on computer screens and paper, close vision.
Ability to lift and carry items up to 10 pounds.
Ability to sit at a desk comfortably while working on a computer for extended periods of time.

Responsibilities

Contacting insurance companies to obtain claim information relative to incidents and/or open claims in instances where vehicle owners have not notified insurance companies.
Coordinate with project offices to obtain accurate information, records and photos needed to create invoices.
Creation and submission of accurate invoices to insurance carriers and vehicle owners.
Contacting insurance companies for payment status and mailing follow-up letters to vehicle owners for claims that remain unpaid at 30, 60 & 90 days.
Accurately updating claim records for any contact or actions taken on claim invoice.
Create and run reports as necessary for claim tracking and follow-up
Support to project offices as necessary – including police report investigation and contacting insurance companies.
Ability to prioritize workload and assist coworkers as necessary for heavy workload and/or vacation coverage.
Provides general office support as needed for mail, payment processing and assistance to 3rd Party Claims Manager.
Other duties as assigned.