Country Road - Third In Charge - Chatswood Chase - NSW

Country Road Group • Decatur, IL

11d • Onsite

About The Position

The Third in Charge (3IC) is an entry-level leadership role dedicated to
elevating the in-store experience through strong selling, exceptional customer
service, and team performance.

This role is designed to develop future leaders by building the skills needed
for progression within the business. The 3IC leads from the floor coaching,
giving real-time feedback, and role modelling the behaviours and standards that
bring our brand to life for every customer.

Working across all areas of the store, the 3IC is not tied to one department.
Instead, you play a key role in driving sales and service by lifting the
consistency, energy, and execution of the shop floor, ensuring every moment with
the customer reflects our brand at its best.

Requirements

• A genuine desire to be part of the Country Road Group and alignment with our cultural attributes
• Demonstrates a passion for fashion with a professional personal presentation
• Strong leadership skills in delivering an exceptional customer and team experience
• Ability to manage budgets, interpreting financial reports and generating efficient rosters
• Experience managing the performance, productivity, training and development of a team
• Ability to build and maintain customer relationships by delivering exceptional customer service.

Responsibilities

• Drive the store team to deliver the brand customer experience within the department
• Lead the department to deliver store operational excellence through effective stock management and loss prevention activities
• Understand the customer and make their needs a primary focus
• Support with building team capability and strong succession planning for the success of your store and the Group
• Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
• Understand the brand and business strategy and communicate to the team their part to play
• Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success.

Benefits

• Competitive Sales Manager salary reflective of the scope of responsibilities
• A rotating roster designed to support work-life balance and sustainable leadership
• Generous annual product allowance of $1,400 and access to our management incentive scheme
• 40% discount across all Country Road Group brands
• Corporate partnerships to support your health and wellbeing
• 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
• Access to internal career opportunities across our retail brands and Support Centre
• Annual learning calendar and ongoing development to support your career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed