Therapy Office Assistant

National HealthCare • Nashville, TN

306d

About The Position

NHC Place at the Trace is looking for a Therapy Office Assistant to join our team! The Therapy Office Assistant is responsible for performing designated tasks related to the operation of the therapy services in a fast-paced therapy department.

Requirements

• Experience in a healthcare setting or medical office administration is preferred.
• Knowledge of Microsoft Office.
• Excellent customer service skills.
• Self-motivated and detail oriented.
• Basic knowledge of medical terminology.
• Good time management skills.
• Ability to work well in a team environment.

Nice To Haves

• Training as an Administrative Assistant.

Responsibilities

• Answer phones and greet customers at the therapy entrance reception.
• Manage outpatient therapy program tasks including insurance authorization and verification, scheduling, chart management, order verification, and handling insurance appeals/denials.
• Ensure all therapy partner time is complete and accurate for payroll.
• Attend weekly meetings to ensure patient information is current and communicated with the multidisciplinary team for ongoing patient care.
• Assist with onboarding of new therapy partners, maintain personnel files, provide EHR training, and verify licensure.
• Review weekly and monthly reports to ensure accurate and complete documentation.
• Order and track Durable Medical Equipment.
• Provide IT support for the therapy department.
• Perform other duties to ensure ongoing compliance and workflow for the therapy team.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• 401(k) with generous company match
• Stock options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities