Therapy Coordinator/ Administrative Assistant for Home Health Agency

Crs Home Therapy Pc • Orland Park, IL

403d

About The Position

The Therapy Coordinator/Administrative Assistant plays a crucial role in the therapy staffing services office of a home health agency. This position is responsible for managing incoming calls, providing customer support, and acting as a liaison between customers and therapists. The role requires excellent organizational skills and proficiency in computer systems to ensure efficient operations and high customer satisfaction.

Requirements

• Great personal and organization skills.
• Excellent computer skills, particularly in Microsoft Office.
• Minimum of a 2-year college degree.
• Bilingual/Spanish speaking preferred but not required.

Responsibilities

• Managing large amounts of incoming calls.
• Providing accurate, valid, and complete information to ensure the highest level of customer satisfaction.
• Acting as an effective daily liaison between customers and therapists.
• Using multiple computer systems such as Axxess, Kinnser, and therapyBoss to track and gather information.
• Recording details of inquiries, comments, and complaints.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree