Therapy Care Specialist - Pharmacy Technician
About The Position
Soleo Health is seeking a Therapy Care Specialist/Pharmacy Technician to support our Canton, MA Specialty Infusion Pharmacy. Join us in Simplifying Complex Care! Infusion or specialty pharmacy experience required. Must be a licensed pharmacy technician in MA. The Therapy Care Specialist will work with SoleoRx TCMC model and utilize national and local resources to facilitate high quality care of a patient with specialty pharmacy needs. The Therapy Care Specialist will work under the supervision of a Pharmacist to oversee logistics of a patient’s dispense and prescription maintenance, assessment data capture, and serves as the point person to coordinate patient care across all layers of the patient care continuum while on service with Soleo Health.
Requirements
- Prior experience in home infusion, compounding and/or specialty pharmacy required
- High School Diploma or equivalent
- Registered Pharmacy Technician required
- Prior customer service/patient services experience
- Basic to intermediate efficiency with Microsoft Excel, Word and Outlook
Responsibilities
- Act as single point of contact for specialty patients and as liaison with Soleo branch personnel to coordinate timely medication dispense and delivery
- Works under supervision of specialty pharmacist and/or branch pharmacist to capture assessment data, ascertain patients supply needs, and schedule new and refill medication deliveries
- Run daily and weekly pharmacy reports as needed
- Answer phones and warm transfer call to appropriate location, monitor incoming faxes, and monitor TCMC refill queues
- Send orders to physicians for signature
- Work with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations and re-authorizations with the auth/billing staff at the branch level
- Documentation of all patient interaction and care coordination in the designated system of record for clear and consistent communication
- Complete therapy specific training as required
Benefits
- Competitive Wages
- 401(k) with a Match
- Referral Bonus
- Paid Time Off
- Great Company Culture
- Annual Merit Based Increases
- No Weekends or Holidays
- Paid Parental Leave Options
- Affordable Medical, Dental, & Vision Insurance Plans
- Company Paid Disability & Basic Life Insurance
- HSA & FSA (including dependent care) Options
- Education Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
