Therapeutic Support Specialist - Crisis Center - Various Shifts available

University Health

1d•Onsite

About The Position

You’ll be part of a behavioral health team helping people build stability, independence, and confidence in their daily lives. Working in settings like group homes, crisis centers, and residential programs, you’ll connect with clients, support their goals, and create a safe, positive environment for recovery. A big part of this role is building real relationships, even with clients who may be hesitant or hard to engage—using compassionate, trauma-informed approaches.

Requirements

Strong people skills and the ability to connect with a wide range of individuals
Calm, professional approach in high-stress situations
Interest in mental health, recovery, and helping others grow
High school diploma (or equivalent)
Willingness to complete required certifications (medication aide, food handling, driver’s license if applicable)

Nice To Haves

Experience in mental health, caregiving, or community support roles
Knowledge of trauma-informed care or recovery-based approaches
Lived experience with mental health or substance use recovery

Responsibilities

Build trust with clients through genuine, respectful interactions
Get to know each person’s goals, strengths, and needs to offer personalized support
Help clients navigate daily life (routines, appointments, relationships, and community activities)
Lead or participate in activities like life skills, recreation, and wellness groups
Support personal care and hygiene when needed
Observe and document client progress and share updates with the care team
Help maintain a clean, safe, and welcoming living environment
Assist with meals, light housekeeping, and basic program operations
Provide transportation for clients when required
(If certified) safely administer medications