Therapeutic Area Manager, Medical Information Scientific Engagement

Johnson & Johnson Innovative Medicine • Hopewell Township, NJ

20h • Onsite

About The Position

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. The Therapeutic Area Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE) is responsible for engaging healthcare professionals (HCP) and other customers in rich scientific dialogue and developing customer materials for use in response to unsolicited medical information requests. This position will serve as a point of contact for US HCP escalations. The Therapeutic Area Manager, SA MISE, will evaluate voice-of-customer trends and provide insights to internal stakeholders. Additionally, this role will provide innovative solutions to optimize delivery of scientific information to customers. The Therapeutic Area Manager, SA MISE, will be responsible for leading the medical information booth at scientific meetings and will conduct training sessions for scientific/product knowledge, mentor MISE team members/fellows, and participate in departmental initiatives.

Requirements

• Relevant experience in the healthcare field or pharmaceutical industry, typically 1-4 years
• Ability to engage in rich clinical dialogue with healthcare professionals
• Experience in conducting literature analysis
• Ability to build on existing clinical foundation in pursuit of expertise in relevant therapeutic areas
• Skilled in managing complexity and ability to work independently
• Ability to collaborate with cross-functional partners/teams
• Qualified to coach and mentor employees on a one-on-one basis as well as in a group
• Proficient in Microsoft Office suite
• Strong organizational skills

Nice To Haves

• Demonstrates scientific expertise or experience within a therapeutic area relevant to assigned portfolio
• Medical writing experience
• Knowledge in developing responses to scientific inquiries from healthcare professionals and/or consumers
• Experience in gathering voice of customer/customer insights

Responsibilities

• Ensures high quality, personalized, cross-portfolio scientific engagement with all customers to demonstrate product and disease area expertise.
• Provides timely, accurate, thorough, and balanced scientific responses to unsolicited requests for information from internal and external customers consistent with regulatory guidelines and documentation standards with the Customer Relationship Management database.
• Conducts literature analysis as needed.
• Identifies, captures, and processes adverse events and product quality complaints following regulatory and company policies
• Ensures the highest standard of quality and compliance by supporting MISE quality assurance (QA) measures and confirms robust medical information provided is accurate and consistent
• Leads the development and maintenance of scientific content for patients for assigned therapeutic area products including patient content for established products
• Conducts authoring and peer review of patient scientific responses for products within assigned therapeutic area
• Collaborates with the Medical Information Content Strategy and Innovation Digital team to help shape and review the innovative content formats for patient responses
• Leads response creation for US escalated one-off inquiries within assigned therapeutic area
• Conducts peer review of US one-off response(s) created
• Supports product and disease state-related scientific training
• Manages scientific training content development as needed
• Analyzes Voice of Customer data and identifies actionable insights to share with MISE leaders and internal partners to champion unmet data gap needs to accurately represent the voice of our most important stakeholder, our customers
• Leads Medical Information Booth support at medical congresses, ensures participation in booth training, and completes all Medical Information booth support activities at the end of the congress
• Leads/participates in departmental strategic projects and other ad-hoc activities as assigned by leadership to ensure process improvement

Benefits

• annual performance bonus
• medical
• dental
• vision
• life insurance
• short- and long-term disability
• business accident insurance
• group legal insurance
• consolidated retirement plan (pension)
• savings plan (401(k))
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
• Caregiver Leave – 10 days
• Volunteer Leave – 4 days
• Military Spouse Time-Off – 80 hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees