Theme Park Ride Operator
About The Position
At LEGOLAND® New York Resort, we’re all about creating unforgettable experiences—for our guests and for our teams. The Theme Park Ride Operator (Model Citizen) on our Attractions Team brings energy, enthusiasm, and a strong commitment to safety. If you love roller coasters, working with guests, and creating unforgettable moments for children and families, this role is for you. As one of our new Theme Park Operators you’ll play a vital guest-facing role. You are responsible for delivering exceptional guest service while ensuring the safe and efficient operation of rides and play structures throughout the LEGOLAND New York Resort. You will control the ride(s) and manage the control panel. Additionally, you will greet guests and ensure they meet ride requirements and safety restrints are secure. We are seeking energetic and guest-focused Theme Park Ride Operators to join our LEGOLAND New York team. Assignments may change daily—and even throughout the day—allowing you to build valuable skills while delivering exceptional guest experiences. If you are collaborative, enjoy a fast-paced environment, and believe in FUN, delivering awesome, safe guest experiences this might be for YOU!
Requirements
- Must be at least 18 or older at time of application.
- Prior safety focused experience is highly desirable.
- Ability to make a child’s day truly memorable
- Friendly, outgoing personality with a passion for guest service
- Professional, well-groomed appearance
- Must be willing to work flexible hours, including evenings, weekends and holidays to support park operations.
- Team-oriented mindset with a dependable and responsible work ethic
- Able to work outdoors in all weather conditions; ability to stand and walk for extended periods and long distances
- Flexible availability during park operating hours, including peak and non-peak times; willingness to work nights, weekends, and holidays as required
- Must be fluent in verbal and written English - Spanish fluency is a plus
- Have good eyesight that allows one to read (with glasses or contact lenses if necessary) a vehicle license plate from 65 feet.
- Be able to hear (with hearing aids if necessary) instructions and confirmation from other Model Citizens even when they are unable to see them speaking.
- Comfortable working on one's own and identifying hazards and mitigating risks before they happen
- Communication skills with team, guests, and management; comfortable speaking with guests about safety critical protocols; at ease speaking in front of large groups especially over a PA system
Nice To Haves
- Spanish fluency is a plus
Responsibilities
- Deliver outstanding customer service by greeting guests and answering questions
- Safely operate attractions while supervising guests on rides and play structures
- Manage attraction queues, including standard and fast-track lines
- Verify accessibility program usage and ensure all gates are secured during ride cycles
- Confirm guests meet ridership requirements for a safe experience
- Assist guests with loading and unloading ride vehicles and physically check restraints
- Follow all standard operating procedures, including emergency protocols
- Maintain a clean, organized attraction area while maximizing hourly throughput
- Track ridership and communicate clearly with fellow team members
- Immediately alert supervisors to any safety concerns, faults, or operational issues
- Perform other duties as assigned
Benefits
- A fun, energetic workplace full of creativity and teamwork
- Opportunities to learn multiple attractions and grow your skills
- A chance to create lasting memories for families from around the world
- AWESOME perks and benefits for our Model Citizens
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
