Theatre Utility Lead – Artist Hospitality (Seasonal)

City of Fort Wayne•Fort Wayne, IN

30d

About The Position

Theatre Utility Lead – Artist Hospitality Hours vary; evenings, weekends, and holidays during event season Deliver a seamless backstage experience – coordinate hospitality, transportation, and artist needs. What You'll Do Serve as the primary backstage hospitality contact for touring artists and crews. Coordinate catering, transportation, dressing rooms, green rooms, and backstage logistics to ensure a professional, polished experience from load-in to load-out. Lead runners and staff, anticipate artist needs, and maintain clear communication with Theatre Management.

Requirements

High school diploma
Proven track record in customer service, hospitality, or event operations
Experience supervising contract or seasonal staff and volunteers
Strong communication, leadership, and problem-solving skills
Ability to remain calm and prioritize in a fast-paced, high-pressure environment
Flexible schedule: evenings, weekends, and holidays during events
Frequent standing, walking, lifting up to 25 lbs, and moderate manual activity
Ability to work outdoors and adapt to changing conditions

Nice To Haves

Associates degree in related field preferred

Responsibilities

Advance and fulfill artist rider hospitality requirements, including dietary restrictions and special requests
Coordinate catering orders, deliveries, setup, service, and cleanup
Manage backstage spaces: dressing rooms, green rooms, crew areas, and amenities
Oversee runners for errands, shuttle service, and artist support
Coordinate transportation logistics and ensure compliance with vehicle policies
Monitor backstage traffic and privacy, ensuring smooth operations
Maintain hospitality inventory and track expenses within budget
Communicate real-time updates to Theatre Management and team
Support VIP, sponsor, or meet-and-greet events as needed