Theatre Specialist

Palm Beach State College•Belle Glade, FL

1d•$17

About The Position

Responsible for providing administrative and operational support to front of house and box office operations. Oversees event ticket sales and ensures the safe and orderly assembly of all people attending events. Must be able to work evenings, weekends, and possibly during holidays.

Requirements

High school diploma or GED
One year of related experience
Knowledge of: Microsoft Office Professional or similar application
Skilled in: Managing and resolving conflict in a positive manner
Attention to detail while maintaining effective time and task management
Ability to: Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
Regular physical attendance required

Nice To Haves

Associate’s degree
Experience in box office operations including the utilization of ticketing software

Responsibilities

Sells and tracks tickets to events.
Assists with box office operations and ticketing software maintenance.
Receives payments, balances, and closes cash drawers or computers.
Assists with daily deposits and account reconciliations.
Coordinates front of house operations during events, including the scheduling of volunteers.
Canvases customers to determine service performance and delivery satisfaction.
Conducts training programs for volunteer workers, including but not limited to guest relations, safety, and evacuation procedures.
Performs administrative duties that require a broad and comprehensive knowledge of the organization’s policies and operations.
Provides information to the public, students, and staff regarding programs and services of a department, campus, or College.
Leads the work of indirect reports.
Uses various software and systems to create documents, spreadsheets and reports, maintain records and files, and process payroll, budget, and purchase requests
Performs other job-related duties as assigned.

Benefits

Tuition fee waiver at PBSC
Tuition reimbursement
Degree recognition award
Educational leave
Public Service Loan Forgiveness institution
Medical, dental, vision, disability, life insurance, parental leave
Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off
Potential remote or hybrid opportunities
Wellness programs, and apps related to stress management, nutrition, meditation
Leadership programs, professional learning workshops
State retirement plan options and voluntary 403(b) and 457 plans