Theater Assistant Manager (Civic Plaza Cinema)

Cinema West LLC•Hesperia, CA

just now•$19•Onsite

About The Position

The Assistant Manager at Civic Plaza Cinema assists the General Manager in overseeing the daily operations of guest services, facility management, and employee coaching and encouraging. This role is suitable for individuals with management experience in theater, service, or retail, who are professional, trustworthy, and capable of working with diverse groups of people. The position is classified as PART-TIME VARIABLE and NON-EXEMPT.

Requirements

Available to work evening hours, weekends, and holidays.
Requires regular and consistent attendance.
Ability to communicate with all ages, genders, and personalities.
Ability to effectively and regularly converse in and comprehend in English.
Ability to stand for extended periods of time and to be able to move quickly to meet peak demand before & after show times.
Requires the ability to occasionally lift and clean food preparation and soft drink equipment.
Must be at least 18 years of age.
High school diploma.
1 year customer service experience.
1 year employee supervisory experience.
Problem Solving/Analysis.
Leadership.
Teamwork Oriented.
Customer/Client Focus.
Initiative.
Time Management.
Communication Proficiency.
Technical Capacity.

Nice To Haves

Some college course work preferred.
Management experience (in theater, service, or retail).

Responsibilities

Ensures that each guest receives outstanding guest service by providing a guest-friendly environment.
Performs as well as supervises duties of all areas; Concession, Box Office, Kitchen and Usher.
Recommends recruits, trains, develops, and assesses performance outcomes of floor staff on a regular basis.
Supports daily goals, tasks and assignments.
Answers customer questions and courteously resolves complaints.
Daily inventory count and cash-out registers at end of shift.
Keeps the theater clean and orderly.
Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.).
Pours alcoholic beverages to Customers and complies with state liquor laws and Cinema West policies.
Performs other duties as assigned by General Manager.