Theater Assistant Manager

Meridian Cinemas LLC•Meridian, ID

5d•$18•Onsite

About The Position

The primary responsibility of the Theater Assistant Manager is to assist the Theater General Manager in overseeing the daily operations of the theater. The Assistant Manager is responsible for establishing and maintaining guest services. The Assistant Manager supervises employees at the location. The position is responsible for the various tasks involved in the overall operation of the theater, including measuring business trends and maximizing sales/profitability with staff and by controlling expenses, shortages and all aspects of merchandising and inventory control.

Requirements

Available to work evening hours, weekends, and holidays. Requires regular and consistent attendance.
Ability to communicate with all ages, genders, and personalities. Ability to effectively and regularly converse in and comprehend in English.
Ability to stand for extended periods of time, and to be able to move quickly as the bulk of concession sales occur in the fifteen minutes before the start of a movie.
Requires the ability to occasionally lift and clean popcorn kettles, warmers, butter machines, hot dog and other food preparation equipment, and soft drink equipment.
High school diploma or equivalent.

Nice To Haves

Some experience in the customer service industry.
Experience in theater operations desired.
Current Food Handler’s Certification, LEAD or other safe beverage service training.

Responsibilities

Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards and all other components of guest services. Implements and maintains guest service standards.
Perform each duty of all areas; Concession, Box Office, and Usher.
Recruits, trains, develops and communicates with all staff as well as assesses performance on a regular basis.
Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
Plans and assigns daily goals, tasks and assignments.
Answer customer questions concerning location, price and use of merchandise.
Total price and tax on merchandise purchased by customer to determine bill. Accept payment and make change.
Remove and record amount of cash in register at end of shift.
Calculate sales discount to determine price.
Keep record of sales, prepare inventory of stock and order merchandise.
Keep the theater clean and orderly. Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management.
Prepares, pours, and delivers alcoholic beverages to Customers. Checks the identification and verifies the legal age for purchase of alcoholic beverages.
Understands and complies with state liquor laws and Cinema West policies with regard to alcohol service. Maintains adherence to all company policies and procedures. Notifies management of impaired Customers, and does not serve them alcoholic beverages.
Performs any other duties as assigned by supervisor.