The UPS Store Retail Associate

TUPSS 2, Inc. • Round Rock, TX

446d • $35,360 - $35,360

About The Position

The UPS Store Retail Associate is responsible for providing exceptional customer service, assisting with package processing, and operating various office equipment. The role requires a friendly demeanor and the ability to advise customers on services and products offered by the store. This part-time position offers flexible scheduling and on-the-job training.

Requirements

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, dependable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 15-30 hours work week

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Benefits

• Flexible Work Hours
• Paid Time Off (PTO)
• Holidays
• Formal On-the-Job Training Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED