The UPS Store Franchise Consultant

UPS-posted 4 months ago
Stuart, FL
Couriers and Messengers
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The UPS Store, Inc. (TUPSS) Franchise Consultant (FC) supports franchisees within a designated territory throughout their franchise lifecycle. They optimize revenue by collaborating with franchisees to develop quarterly/annual business plans, including sales, marketing, financial goals, and action plans. FCs conduct quarterly store evaluations to ensure compliance with brand standards and operational procedures. They build relationships, provide training, coaching, and communication to franchisees to enhance customer experience and drive growth. FCs assist with franchise renewals, ownership transfers, relocations, new buildouts, remodels, store placements, merchandising and business transitions. They plan convention style networking meetings to educate, set direction, foster engagement, and share best practices.

  • Provides franchisees with professional guidance on marketing, sales growth, pricing strategy, financial reporting, and operations to achieve their growth objectives.
  • Conducts regular evaluations and analysis to assess center and franchisee performance, identifying areas for continuous improvement.
  • Trains and coaches franchisees in using financial benchmarks, TUPSS resources, and tools to analyze and optimize business performance.
  • Acts as the main point of contact between TUPSS Solution + Support Campus, UPS, vendors, area franchisees, and franchisees, addressing concerns and questions and ensuring timely support and follow-up.
  • Identifies and addresses operational and financial issues impacting franchisee success.
  • Ensures franchisee adherence to policies, procedures, and brand standards.
  • Maintains regular communication to monitor progress and ensure timely completion of training requirements and creates a compelling vision that drives adoption and gains buy-in.
  • Supports TUPSS franchisees and works with TUPSS Solution + Support Campus to manage timelines for ownership transfers, relocations, new store buildouts, remodels, and franchise renewals.
  • Plans and conducts regular convention style network meetings, coordinating with regional teams and vendors.
  • Utilizes and shares best practices for operational improvements, training, merchandising, local marketing, prospecting, and overall franchise management to increase revenue and profit.
  • Develops professional skills through company and industry-related resources, including on-site training, bi-annual conventions, regional meetings, industry association events, and sponsored training opportunities.
  • Bachelor's degree in business, management, or a related field.
  • 5+ years of experience in Restaurant or Retail Operations, Franchising, Business Consulting, or a related field.
  • Encourages participation and open communication, achieves consensus, when necessary, keeps participants engaged and focused, identifies conflicts, and provides constructive feedback.
  • Understands franchise structures and relationships, franchise products and services, and their impact on corporate profitability.
  • Comprehends royalty streams from Franchisee to Area Franchisee to Franchisor.
  • Demonstrates effective conflict resolution and problem-solving skills.
  • Maintains and applies a broad understanding of financial management principles.
  • Exhibits excellent verbal and written communication skills.
  • Effectively and confidently uses digital tools and technologies to efficiently analyze, manage and share data.
  • Willing and able to travel as required.
  • Operates independently with minimal supervision.
  • Displays dedication to ongoing learning and enhancing knowledge and expertise.
  • Demonstrates strong time management skills, establishes project goals and objectives, meets deadlines, and ensures quality expectations.
  • Capable of managing multiple projects simultaneously.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service