The UPS Store Customer Service Associate

Hardware & General Supplies Limited • Pittsboro, NC

402d • $28,080 - $31,200

About The Position

As a Customer Service Associate at The UPS Store in Pittsboro, you will be the face of the store, responsible for engaging with customers and providing exceptional service. This role involves assisting customers with various services such as shipping, packing, printing, and mailbox management, all while maintaining a friendly and welcoming atmosphere.

Requirements

• High school diploma or equivalent
• Proven experience in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Familiarity with shipping procedures and equipment is a plus
• Proficiency in using computer systems and basic software
• Must be local or within 15-20 minutes driving distance to this location.

Responsibilities

• Greet customers warmly and ascertain the purpose of their visit
• Provide information about products and services offered by the UPS Store
• Assist customers with packing, shipping, and tracking their packages
• Operate printing and copying equipment to fulfill customer orders
• Manage mailbox services, including sorting and distributing mail
• Maintain a clean and organized workspace, ensuring a professional appearance of the store
• Cross collaborate and work with Hardware store main anchor store.

Benefits

• 401(k) matching
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED