The Peacock Food Runner

Proper Hospitality LLC•Austin, TX

About The Position

Situated in Downtown’s Second Street District, Austin Proper Hotel & Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques. With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views. Anything less just wouldn’t be Proper. The Peacock Mediterranean Grill is Austin Proper Hotel's ground floor restaurant and lobby bar, serving breakfast, lunch, and diner, as well as in-room-dining. The menu draws inspiration from Mediterranean traditions, offering colorful, loosely plated dishes that are wholesome, vibrant, and made for sharing, all prepared without seed oils for a lighter, cleaner dining experience. In the lobby, the sprawling bar offers a full dining experience across indoor and outdoor lounge areas, while guests can also enjoy views of Shoal Creek from the Peacock's patio and private dining room balcony. Job Summary: The Runner is responsible for delivering food and beverages from the kitchen to the dining area, ensuring that orders are accurate, presented well, and delivered in a timely manner. You will work closely with servers and kitchen staff to facilitate smooth service during meal periods, assisting in maintaining a clean and organized work environment. Your role is essential in ensuring guests have a seamless dining experience by ensuring the efficient flow of food from the kitchen to the table.

Requirements

High school diploma or equivalent preferred.
Previous experience in a food service or hospitality role, such as a busser or runner, is a plus but not required.
Knowledge of sanitation and safety procedures in a restaurant setting.
Strong attention to detail, particularly when it comes to cleanliness and organization.
Excellent communication and interpersonal skills to work efficiently with team members and engage with guests as needed.
Ability to stay focused and work efficiently in a fast-paced environment.
Strong teamwork and willingness to assist others when necessary to ensure smooth operations.
Ability to stand and move around the dining room for extended periods.
Ability to lift and carry up to 25 pounds, including trays, dishes, and supplies.
Ability to bend, stoop, and reach to clean and organize the dining area.

Responsibilities

Transport food and beverages from the kitchen to the dining area promptly and accurately, ensuring that each item matches the guest’s order.
Double-check orders before delivery to ensure accuracy, including any special requests or dietary preferences.
Assist in delivering food to guests when necessary, working closely with servers to ensure all orders are presented correctly and in a timely manner.
Serve food with attention to detail, ensuring proper plating and garnish as required by the restaurant’s standards.
Communicate effectively with kitchen and front-of-house staff to ensure smooth service and address any order discrepancies or special requests.
Help ensure that orders are prioritized and sent out quickly, especially during peak service hours.
Assist servers in replenishing drinks, side items, and condiments as needed.
Work alongside bussers and other team members to maintain cleanliness and orderliness in the dining area.
Clear empty plates and utensils from tables as guests finish their meals, assisting with the resetting of tables for the next guests.
Help maintain the organization of the dining area by ensuring it is free of clutter and properly stocked with necessary supplies.
Ensure that any unused items, such as glassware or silverware, are quickly and efficiently removed to keep tables neat and tidy.
Adhere to all health and safety guidelines in the handling and delivery of food and beverages.
Ensure that all food deliveries are handled with care to avoid spillage and maintain cleanliness in the dining area.
Regularly clean trays, carts, and any other service items to ensure sanitation standards are met.
Assist kitchen staff with organizing and arranging food items for delivery to guests.
Ensure that all food is correctly labeled and prepared for the correct guest, paying attention to special instructions.
Communicate with the kitchen team to relay any special guest requests or changes to orders.