The North Face: Store Manager- Woodfield Mall

VF • Schaumburg, IL

416d • $71,760 - $89,700

About The Position

As the Store Manager, you will lead and develop the store staff while executing company strategies to ensure a peak brand experience. Your role involves maintaining optimal staffing levels, recruiting and motivating a team of brand advocates, and maximizing store profitability through effective expense control and adherence to store standards. You will set an example for customer engagement and ensure a consistent best-in-class customer experience that aligns with the brand's values.

Requirements

• 3+ years of multi-unit leadership or store management experience.
• People and performance management experience.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Demonstrated ability to meet and exceed sales and profit results.
• Proven ability to drive results through the store team.
• Excellent verbal and written communication skills.
• Ability to build, lead, and manage a high-performing team.
• Excellent decision-making ability in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Proficient in computer skills including word processing and spreadsheets.

Nice To Haves

• High volume/high complexity retail experience.
• Associate Degree (AA) or equivalent from a two-year college or technical school.
• Experience in a specialty retail environment, outdoor apparel industry, or outdoor equipment sales.

Responsibilities

• Achieve store sales goals and promote productivity through measurement and monitoring of progress against key targets.
• Model brand-specific service standards and ensure the team engages with each customer to create an authentic brand experience.
• Manage store schedules, loss prevention, store audits, expense control, and ensure compliance with company policies and procedures.
• Support store marketing events and build community relationships to drive brand awareness and customer engagement.
• Provide coaching and training programs to the store team in customer service, brand identity, product knowledge, and operations.
• Ensure visual merchandising standards are met by implementing floor-sets and merchandising directives.
• Maintain store inventory through proper shipping and receiving procedures.
• Select, hire, and develop a high-performing team and maintain succession plans for staff.
• Communicate and deliver rewards, recognition, and performance appraisals; address performance issues as needed.
• Promote a respectful and inclusive environment that encourages participation and creativity.

Benefits

• Comprehensive benefits that encourage mental, physical, and financial well-being.
• Incentive potential including annual incentive plans, sales incentives, or commission potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Apparel Manufacturing
• Education Level: Associate degree