The North Face: Assistant Store Manager - San Marcos Premium Outlets

VF • San Marcos, TX

412d • $59,904 - $59,904

About The Position

As the Assistant Store Manager at The North Face, you will play a crucial role in leading and developing a team of brand advocates to ensure a best-in-class customer experience. You will work closely with the Store Manager to maximize profitability through effective customer engagement, merchandising, operations, and community connection, all while adhering to company standards and values.

Requirements

• 3 or more years of store leadership experience in a fast-paced retail environment.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Effective communication skills, both written and verbal.
• Proven ability to meet and exceed sales results.
• Excellent decision-making ability in a fast-paced environment.
• Detail-oriented with excellent organization skills.
• Proficient computer skills including word processing and spreadsheets.

Nice To Haves

• Experience leading and developing a team of 20 or more associates.
• Experience in a specialty retail environment, particularly in outdoor apparel or equipment sales.
• Associate Degree (AA) or equivalent from a two-year college or technical school.

Responsibilities

• Coach and develop staff to exceed individual and store productivity goals.
• Promote excellence in customer service by modeling brand specific service standards and monitoring customer feedback.
• Supervise floor coverage and activities, including opening and closing the store as scheduled.
• Provide training and ongoing development of store staff in customer engagement and company programs, policies, and procedures.
• Foster an environment of development and accountability.
• Support the Store Manager in achieving financial and operational objectives including expense control and store audits.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Partner with the Store Manager on visual merchandising directives and maintain brand standards.
• Ensure compliance with loss prevention and safety policies and procedures.
• Model behavior that respects the background and cultural differences of others.

Benefits

• Comprehensive benefits that encourage mental, physical, and financial well-being.
• Incentive potential including annual incentive plans and sales commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Apparel Manufacturing
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees