The North Face: Assistant Store Manager - San Francisco Premium Outlets

The North Face • Livermore, CA

394d • $47,923 - $71,885

About The Position

The Assistant Store Manager at The North Face will lead and develop a team of brand advocates to ensure a best-in-class customer experience. This role involves partnering with the Store Manager to maximize profitability through effective customer engagement, merchandising, and operational compliance with company standards. The position emphasizes the importance of fostering a culture of exploration and connection to the outdoors, aligning with the brand's values and mission.

Requirements

• 3 or more years of store leadership experience in a fast-paced retail environment.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Effective communication skills, both written and verbal.
• Proven ability to meet and exceed sales results.
• Excellent decision-making ability in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Proficient computer skills including word processing and spreadsheets.

Nice To Haves

• Experience leading and developing a team of 20 or more associates.
• Experience in a specialty retail environment, particularly in outdoor apparel or equipment sales.
• Associate Degree (AA) or equivalent from a two-year college or technical school.

Responsibilities

• Coach and develop staff to exceed individual and store productivity goals.
• Promote excellence in customer service by modeling brand specific service standards and monitoring customer feedback.
• Supervise floor coverage and activities, including opening and closing the store as scheduled.
• Provide training and ongoing development of store staff in customer engagement and company programs.
• Support the Store Manager in achieving financial and operational objectives, including expense control and store audits.
• Assist in the selection and hiring of qualified candidates.
• Implement visual merchandising directives and maintain standards consistent with company brand strategies.
• Ensure compliance with loss prevention and safety policies and procedures.
• Model behavior that respects the background and experience of others, upholding the integrity and values of the brand.
• Promote an environment that encourages participation, creativity, and learning.

Benefits

• Comprehensive benefits that encourage mental, physical, and financial well-being.
• Incentive potential including annual incentive plans, sales incentives, or commission potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Associate degree