The North Face: Assistant Store Manager - Jersey Gardens

VFElizabeth, NJ
393d$65,894 - $65,894

About The Position

The Assistant Store Manager at The North Face will lead and develop a team of brand advocates to ensure a best-in-class customer experience. This role involves partnering with the Store Manager to maximize profitability through effective customer engagement, merchandising, operations, and community connection, all while adhering to company standards.

Requirements

  • 3 or more years of store leadership experience in a fast-paced retail environment.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Effective communication skills, both written and verbal.
  • Proven ability to meet and exceed sales results.
  • Proven ability to drive results through the store team.
  • Excellent decision-making ability in a fast-paced environment.
  • Detail-oriented with excellent organizational skills.
  • Proficient computer skills including word processing and spreadsheets.
  • Proven ability to deliver high levels of customer service.

Nice To Haves

  • Experience leading and developing a team of 20 or more associates.
  • Experience in a specialty retail environment, particularly in outdoor apparel or equipment sales.
  • Associate Degree (AA) or equivalent from a two-year college or technical school.

Responsibilities

  • Coach and develop staff to exceed individual and store productivity goals.
  • Promote excellence in customer service by modeling brand specific service standards and monitoring customer feedback.
  • Supervise floor coverage and activities, including opening and closing the store as scheduled.
  • Provide training and ongoing development of store staff in customer engagement and company policies.
  • Foster an environment of development and accountability.
  • Support the Store Manager in achieving financial and operational objectives, including expense control and store audits.
  • Assist in the selection and hiring of qualified candidates.
  • Implement visual merchandising directives and maintain brand standards.
  • Ensure compliance with loss prevention and safety policies and procedures.
  • Model behavior that respects diversity and upholds company values.

Benefits

  • Comprehensive benefits that encourage mental, physical, and financial well-being.
  • Incentive potential including annual incentive plans, sales incentives, or commission potential.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Apparel Manufacturing

Education Level

Associate degree

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