The Hair Shop Store Manager
About The Position
THE HAIR SHOP ARIZONA 13610 N Scottsdale Rd Suite #18 Scottsdale, AZ 85254 Here’s a little about us: We are a stylist-centric retailer that provides the widest selection of high-quality hair enhancement products at competitive prices. We are passionate about serving our professionals with the best products, the best service and the best experience, and are dedicated to developing the most innovative products & methods, changing the way leading stylists practice their craft and transform hair. As an industry leader in providing 100% human-hair extensions, professional tools and hair care products, we have been serving celebrity clientele, notable influencers, global entertainment/production companies and the professional hairstylist community worldwide for over 30 years. From ready-to-wear hair to the highest quality professional hair extensions and tools, our mission is to provide hair stylists, beauty enthusiasts and everyday customers with all the means to transform hair - the way you want it, how you want it. Are you a prior hair stylist that loves the beauty business but are looking for other opportunities? Do you thrive on sharing your knowledge? Are you a hair guru? If so, then “The Hair Shop” would love to review your resume! The Hair Shop Manager The Store Manager is responsible for driving the overall performance of the store. This includes achieving sales targets and KPI’s, creating unique and engaging customer experiences, talent development, and maintaining store operations and merchandising standards.
Requirements
- Minimum of 2 years’ retail store management experience
- 3-5 years retail sales experience
- High School diploma/equivalent is required
- Available to work weekends and holidays
- Strong organizational and communication skills
- Ability to work in collaborative environment and build cross functional relationships
- Be decisive and solution oriented
- Demonstrates flexibility and agility in fast paced environment
- Strong business acumen and knowledge of KPIs
Nice To Haves
- Experience in beauty/hair is a plus
Responsibilities
- Acts as a brand ambassador, creating a store atmosphere that promotes the company culture and brand loyalty.
- Assists in training to ensure associates have an in-depth understanding of product knowledge, pricing, and promotions
- Strives to consistently exceed customer service expectations, always putting the customer first, and quickly resolves all customer concerns
- Build and maintain local network of stylists and salons to drive brand awareness, customer acquisition and retention
- Coach, train, and motivate team to achieve performance goals and uphold brand standards.
- Creates a positive work environment, demonstrating passion and commitment to the brand, team, and our customers
- Leads by example and provides consistent, actionable feedback to develop and ensure the success of the team
- Knowledge and understanding of sales and customer service principles
- Communicates effectively and is solution driven to drive results and accountability
- Ensures adherence to all company policies and procedures to maintain a safe work environment
- Analyze sales data and trends to identify opportunities for improvement
- Assists with inventory management to ensure inventory accuracy, timely and accurate receipt of product, and reduce shrink/loss
- Analyzes data to drive sales and profitability and manage payroll
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What This Job Offers
Career Level
Manager
Education Level
High school or GED
