TG Floor Supervisor (Full Time) (35006)

Agua Caliente Casinos•Palm Springs, CA

3d•Onsite

About The Position

Assist in the daily responsibilities of table games operations. Essential Duties and Responsibilities (other duties may be assigned) Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements Monitors the performance of subordinates, ensuring adherence to casino policies and procedures. Oversees and maintains integrity of Table Games activity. Possess good working knowledge and understanding of Table Games. Approves and oversees count table inventory at the beginning and end of shifts. Facilitates replenishment of chips. Supervises issuance of cards. Instructs personnel on table assignment. Ensures application and/or compliance of federal currency reporting requirements. Handles minor guest complaints. Assists Shift Manager with gaming operations. Can perform duties assigned by Shift Manager Supervisory Responsibilities Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws. Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved casino policies; addressing complaints and resolving problems. GAMING EXPERIENCE REQUIRED

Requirements

High school diploma or GED
2 years related experience and/or training; or equivalent combination of education and experience in card room operations, to include but be limited to experience as a dealer and/or Floor Supervisor
Must possess the ability to differentiate Cheque color and appropriate values of each
Must be able to communicate in English
Must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift
Must be able to work in a smoke filled environment
Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone

Responsibilities

Assist in the daily responsibilities of table games operations
Adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations
Monitor the performance of subordinates
Oversee and maintain integrity of Table Games activity
Approve and oversee count table inventory at the beginning and end of shifts
Facilitate replenishment of chips
Supervise issuance of cards
Instruct personnel on table assignment
Ensure application and/or compliance of federal currency reporting requirements
Handle minor guest complaints
Assist Shift Manager with gaming operations
Perform duties assigned by Shift Manager
Directly supervise the dealers
Carry out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws
Plan, assign and direct work
Give input on performance appraisal
Reward and discipline employees per approved casino policies
Address complaints and resolve problems