TESU Champion (Success Coach)

Thomas Edison State University • Trenton, NJ

76d • $17

About The Position

TESU Champion at Thomas Edison State University (TESU) are leaders who support learners by promoting academic success, student engagement, and connection to university resources. They serve the following roles: Provides coaching and support for students in both one-on-one coaching and group coaching environments. Drives learner engagement via regular phone and email outreach. Empathetically provides encouragement, reinforces positive behaviors, and celebrates milestones of assigned students. Leverages motivational interviewing techniques to influence positive behavior change in students. Facilitates, including group coaching, online facilitation, course completion, and coaching sessions. Collaborates within the team of champions, supporting teammates and providing input on opportunities for improvement. Assist students with systems, resources, and assist in solving any administrative problems that arise. Evenings and weekends availability will be required. Other duties as assigned.

Requirements

• Associate's or Bachelor's Degree. Bachelor's preferred.
• Demonstrated experience in tutoring, coaching, facilitating, presenting, or teaching in a remote/online environment, or experience as an online learner.
• Strong communication skills including establishing rapport, demonstrating empathy, active listening, optimism & caring about others' success.
• Experience in a University environment.
• Demonstrates high energy and enthusiasm to support virtual coaching and group sessions.
• Promotes a strong work ethic coupled with attention to detail.
• Demonstrates an ability to work independently without close supervision, coupled with an understanding that regular reviews and feedback are part of a continuous improvement cycle.
• Exemplifies a focus on student obsession by focusing on what is best for students and what is best for the team.
• Strong foundational knowledge of motivational interviewing principles, coaching, and positive psychology.
• Experience supporting adult learners in distance learning environments.
• Demonstrated experience working with at-risk learners.
• Familiarity with technology platforms such as Colleague and Moodle.

Responsibilities

• Provides coaching and support for students in both one-on-one coaching and group coaching environments.
• Drives learner engagement via regular phone and email outreach.
• Empathetically provides encouragement, reinforces positive behaviors, and celebrates milestones of assigned students.
• Leverages motivational interviewing techniques to influence positive behavior change in students.
• Facilitates, including group coaching, online facilitation, course completion, and coaching sessions.
• Collaborates within the team of champions, supporting teammates and providing input on opportunities for improvement.
• Assist students with systems, resources, and assist in solving any administrative problems that arise.
• Evenings and weekends availability will be required.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Industry: Educational Services
• Education Level: Associate degree